Account Manager
Client Relationships & Revenue Expansion
Collabry | Full-Time
Collabry is looking for you!
About Collabry
Collabry is a consulting and advisory firm that helps organizations move forward with clarity, collaboration, and confidence. We partner deeply with financial services, technology, and complex enterprise teams to solve meaningful problems—blending strategic insight with thoughtful execution.
We don’t operate as outsiders. We integrate into our clients’ teams, build trusted relationships, and help work move forward in ways that are practical, human, and effective. We do our best work when people are clear, respected, and supported—and we hold ourselves to a high standard in how we show up for clients and each other.
The Role
The Account Manager role exists to own, protect, and grow client relationships once a deal is opened.
This is a relationship-led role focused on trust, clarity of scope, consultant effectiveness, and calm, responsible account growth over time.
As an Account Manager, you are the primary steward of the client lifecycle post-sale. You ensure what was sold is clearly scoped, well supported, and delivered responsibly—and that expansion happens because clients are succeeding, not because pressure is applied.
You work closely with Sales, Talent Management, and Operations to ensure continuity, alignment, and accountability across every engagement.
What You’ll Do
Client Relationship Ownership
Serve as the primary point of contact for assigned client accounts
Build and maintain trusted, long-term client relationships
Conduct regular check-ins to assess progress, satisfaction, and evolving needs
Surface concerns early and address them directly
Scope & Engagement Stewardship
Translate client objectives into clear, executable scopes of work
Manage scope evolution responsibly and prevent silent scope creep
Ensure all scope changes are documented, approved, and aligned internally
Consultant & Delivery Coordination
Partner with Talent Management to support strong consultant placement and performance
Surface and resolve engagement issues early—before they escalate
Protect consultants from misalignment or unmanaged expectations
Account Growth & Expansion
Identify expansion opportunities within existing accounts
Collaborate with Sales or leadership on extensions and upsells
Grow revenue consultatively, without compromising trust, scope, or margins
Internal Alignment
Maintain clear, consistent communication with Sales, Talent, and Operations
Ensure leadership has accurate visibility into account health and risk
Reduce founder involvement in day-to-day client management
This Role Is a Great Fit If You…
Are deeply relationship-oriented and comfortable holding nuanced conversations
Notice misalignment early and address it with clarity and care
Can hold boundaries with warmth and confidence
Care about clean scopes, supported consultants, and long-term trust
Think in systems, not just tasks
Enjoy growing accounts because clients are winning—not because you’re pushing
This Role Is Not a Fit If You…
Prefer transactional sales or cold outreach
Avoid conversations about scope, expectations, or accountability
Thrive on chaos or last-minute urgency
Need constant pressure or oversight to stay organized and proactive
Compensation
Base Salary:
$85,000 – $115,000
(Commensurate with experience, seniority, and complexity of accounts managed)
Incentive Compensation:
This role is eligible for performance-based incentive compensation tied to:
Client retention and satisfaction
Responsible revenue expansion within assigned accounts
Clean scope management and internal alignment
Total Target Compensation:
$95,000 – $135,000
Why This Role Matters
This role is central to Collabry’s growth.
Account Managers protect client relationships, support consultants, keep scopes clean, and help revenue grow without creating friction or risk. When this role is done well, clients stay, teams stay supported, and leadership can focus forward—not reactively.